Medview Airline returns left over baggage to passengers --Consultant
Medview Airline on Thursday, says it has made good its
promise by delivering left over baggage from London to the affected passengers
at the Murtala Muhammed International Airport, Lagos.
The airline’s Media Consultant, Mr Obuke Oyibhota, made the
disclosure in a statement made available to NAN in Lagos.
He said that the management of the airline also offered
compensation to the affected passengers in form of travel coupons for their
next travel plans.
Oyibhota recalled that the ordeal of Medview Airline and the
affected passengers started on December 19 when Gatwick Airport closed the main
runway for maintenance.
He said that the authorities of Gatwick Airport asked the
airline to use the shorter runway, adding that since the aircraft load was
heavier than the shorter runway, the affected baggage was off loaded.
He said: “Sadly enough, owners of these baggage travelled to
Lagos without their bags on board.
“We explored all avenues to get the baggage home on time by
contacting air cargo operators and courier companies.
‘’But the earliest date given to deliver the baggage was
between December 29 and 30, citing customs’ bottlenecks.”
He said that the airline, determined to alleviate the
suffering of the affected passengers, secured a slot for a special flight on December
24 to airlift their baggage.
The media consultant said that unfortunately, when the
aircraft got to London, authorities of Gatwick said they had no capacity to
screen the baggage because of the holidays.
“Although the aircraft returned without the baggage and with
monumental loss to us, our main concern has been the affected passengers.
“We feel the pains of all our valued passengers that have
been affected by these late baggage arrivals.
“We regret all the inconveniences and sincerely apologise
for all the troubles they went through.’’
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