NCC fines Glo, MTN N34m over portability violation
(Nigeria) The Nigerian Communications Commission, NCC, has
fined MTN Nigeria and Globacom Ltd (Glo) a total of N34 million for breach of
the Mobile Number Portability, MNP, business rules and regulations.
The regulatory, which made this known in its ``2015 Q4
Compliance Monitoring and Enforcement Reports’’ obtained on Sunday in Lagos, noted
that of the N34 million sanction for number porting breach, Globacom was fined
N22 million, while MTN was fined N12 million.
In the ``2015 Q3 Compliance Monitoring and Enforcement
Reports,’’ NCC had resolved to monitor and sanction violations with MNP process
time obligations, ``to address the
increasing cases of port request rejections’’.
The commission said that series of compliance checks were
carried out regarding timer violations by Donor operators with respect to
``validation and deactivation responses’’ which had timelines of 2 hours and 1
hour respectively.
According to the Q3 report, there is a timer deactivation
violation by MTN, regarding a Corporate Port request of over 109 lines
belonging to Nigerian Breweries Plc.
``The company had initiated a corporate port out request
from MTN to Glo via lead Mobile Station International Subscriber Directory
Number (MSISDN): 07036735494 on August 11, 2015 at 1.20 p.m., but was partially
completed as at 11.22 a.m., on August 14, 2015.
``As a result, these subscribers were not able to receive
calls from MTN subscribers. In the same vein, a timer validation violation by
MTN regarding four individual Port requests from MSISDNs: 08139382308,
08143810152, 08135485305 and 08162108093.
``MTN breached the allowable two hours for validation of
four port requests from the NPC, as stated in the MNP Business Rules,’’ it
said.
The 2015 Q3 report also showed that there was a timer
validation violation by Glo regarding 11 individual and one corporate Port
requests.
It said that Glo had breached the two hours allowable for
validation of six port requests from the NPC as stated in the MNP Business
Rules.
Glo validated one of these port requests over nine hours
after receipt from the MNP administrator.
The report also said that Glo breached the allowable one
hour for the Donor to deactivate 147 Ported out lines belonging to Reckitt Ltd,
consistent with provisions of the MNP Business Rules.
It however, said that all the above timer violations were
undergoing enforcement actions.
After investigations by the regulatory body, MTN and
Globacom were found wanting, hence, sanctioned to the tune of N34 million in
the Q4 2015.
The telecoms umpire, in its `2015 Q4 Compliance Monitoring
and Enforcement Reports' said that the two telecoms companies had paid the fine.
According to the commission, its activities are consistent
with Section 89 of the Nigerian Communications Act 2003.
The section mandated NCC to ``monitor all significant
matters relating to the performance of all licensed telecoms service providers
and publish annual reports at the end of each financial year.”
NCC explained that it had developed Compliance Monitoring
and Enforcement strategies to ensure fair competition, ethical market conduct
and optimal quality service in the telecom industry.
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