NERC stops payment of N750 service charge in areas without power supply
(Nigeria) The Nigerian Electricity Regulatory Commission, NERC
on Wednesday in Abuja directed electricity Distribution Companies, DISCOS, to
stop collecting N750 monthly fixed
charge in any area without power supply for 15 days in the month.
The fixed charge is an element of an electricity customer’s
monthly bill to enable the “Discos” to maintain and recover costs on permanent
investments, such transformers, cables and poles.
The NERC Chairman, Dr Sam Amadi, who announced the decision
in a news conference, said the order would be effective from May 1.
He said that the
commission took the decision based on consideration of complaints and
agitations from customers and in line with its role in the electricity industry
as provided by an Act of 2005.
``It is hereby
ordered that effective from May 1, 2014, where any customer of a distribution
licencee has not received continuous electricity supply for a period of 15 days
in a month such customer shall not be required to pay the fixed charge.
``This is provided that the disruption is not due to
non-payment of electricity bills or other actions of the consumer, such as
tampering, vandalism or totally unrelated to the fault of the distribution
company,’’ he said.
He explained that the 15 days without electricity could
either be continuous or cumulatively during the month.
Amadi urged customers to write a formal complaint to
respective electricity distribution companies to address the situation “or
report to dispute fora in each state for
any breach of the order.
He, however, said NERC would not scrap the fixed charge but
would continue to review it in line with the demands of the electricity market
and international best practice.
Amadi said the new order would ensure that the Discos were
more responsive so that operational issues under their jurisdictions, such as
faulty transformers and cables were promptly replaced for customers’ usage.
He also urged customers not to be hostile to the companies’
officials when they come to effect repairs in their areas as that could attract
sanctions.
There have been complaints and protests by electricity
consumers across the country on the payment of the fixed charge even when they do not get supplies.
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